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SURGERY APPOINTMENTS

calendar.jpgTel: 7635 7100

All consultations are by appointment. To make an appointment telephone 7635 7100 between 8.00am and 12 noon or 1.30 and 6.00pm Monday to Friday.

We feel continuity of care is important and would like you to choose one doctor to be your usual doctor. Please state who your usual doctor is when making an appointment.

It is advisable to ring in the morning to make an appointment to see your doctor. Most appointments are available on the day, so we ask patients to telephone on the day they wish to be seen.

We do have a limited number of appointments that can be booked in advance for those whose work patterns do not enable them to book on the day.

URGENT APPOINTMENTS

Tel: 7635 7100 If you need to see a doctor for an urgent problem, please tell the receptionist when making the appointment. The receptionist may need to consult a doctor before giving you an appointment time so please be ready to give some medical details

LATE /MISSED APPOINTMENTS

If a patient arrives more than 10 minutes late for their appointment, they may be asked to rebook for another day. It is important that patients keep their appointments. Missed appointments are wasteful and represent a significant loss of doctor and nurse time. If a patient regularly fails to arrive for their appointment then we reserve the right to request that they register with another practice.

TELEPHONE ADVICE

Tel: 7635 7100 To arrange a telephone appointment with your doctor please speak to a receptionist. Your doctor will try to take your call as close to the appointment time as possible. You may be asked to "hold the line" while the doctor finishes an ongoing consultation.