Key changes to general practice in response to Covid 19

Posted by: devon - Posted on:


National Changes to General Practice

Please see the above attachment

Following the latest guidance, If you are calling with symptoms of a cough cold sore throat or high temperature regardless of travel history or contact with a suspected case of covid 19. – if you are well stay at home.

If you are unwell use the 111 website for information or, if you don’t have internet access, then call them. Do not attend a GP surgery or hospital

We have been advised to move to a full telephone triage system for access to face to face GP appointments. The reception team will take your details and a GP will call you back for a telephone assessment. You may then be asked to attend as appropriate.

Nurse or HCA appointments will only be made for essential treatment and the nurse may call you before you arrive. If you have any flu or cold symptoms please cancel the appointment.

Anyone arriving at the surgery will be assessed for symptoms before being allowed into the building.

Do not attend the surgery speculatively for an appointment.  You will be asked to leave and telephone in.

If you do not currently receive your prescription electronically to your pharmacy we will be asking you to nominate one to remove the need to enter the building.

Med 3 Certificates for self isolation  – https://111.nhs.uk/isolation-note

Link to NHS 111 online: – https://111.nhs.uk/service/covid-19

Link to further advice: – NHS corona Virus advice /

https://www.nhs.uk/conditions/coronavirus-covid-19/