Why can’t I see my doctor?
GP practices are open but are working differently in order to protect patients and staff. Red Roofs Surgery is operating a “telephone first” system. If, after speaking with you, the GP feels you need to be seen for a face-to-face assessment, they will arrange for you to come to surgery.
NHS Coventry & Warwickshire Clinical Commissioning Group have created a factsheet which helps to explain the changes in general practice which have been necessary since the start of the pandemic. Please click on the following link: https://bit.ly/3Bx2I6N
In line with the latest Government guidance, after 19 July 2021 anyone visiting
Red Roofs Surgery will still be required to wear an appropriate face mask.
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life threatening emergency, please dial 999
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
Data Protection & GDPR26th April 2021
The data protection act of 1998 was introduced to set in law the rules that govern the way that personal […]
Car Parking26th April 2021
To try to ensure that only people visiting the surgery use the car park, we have installed an ANPR system. […]
Key changes to general practice in response to Covid 1926th April 2021
National Changes to General Practice Please see the above attachment Following the latest guidance, If you are calling with symptoms […]